Kayla J.

Software Tester & QA Virtual Assistant

Fiverr • Freelance

May 2026 - Present • 2 mos

MCPDigitally needed a reliable and detail-oriented tester for their foundevo platform to ensure every link, process, and workflow was fully functional before going live. The platform had multiple interconnected moving parts, and any undetected errors could have seriously disrupted their user experience, damaged their credibility, and delayed their launch timeline significantly. I stepped in as their dedicated QA tester and got to work immediately. I systematically tested every link, process, and workflow across the entire platform, identifying issues early and documenting each one with clarity. I maintained smooth, professional communication throughout the entire project, provided quick responses at every stage, and ensured that every fix was properly verified before final sign-off. My approach was structured, thorough, and efficient keeping the project moving forward without unnecessary delays or confusion. The results spoke for themselves. MCPDigitally's platform launched cleanly with every process running exactly as intended. The client was thoroughly impressed with the level of professionalism, the quality of delivery, and the seamless communication from start to finish. They awarded a perfect 5-star rating across all categories communication, quality, and value ...and personally expressed their excitement about working together again on future projects. A smooth launch, a happy client, and a partnership built on trust and results.

GoHighLevel VA & Funnel Automation Specialist

Upwork • Freelance

Apr 2026 - May 2026 • 1 mo

Margaret was at a breaking point. Despite having a great offer and a growing audience, her leads were slipping through the cracks daily with no system in place to capture, nurture, or convert them. She had no funnel, no automation, no booking system, and no way to follow up consistently. Every potential client she attracted was essentially being lost to silence, and the frustration of watching opportunities disappear without a proper infrastructure was costing her both time and money. She needed a complete overhaul ... and she needed it done right. I came in and built her entire client acquisition ecosystem from the ground up inside GoHighLevel. I designed and launched a high-converting funnel, a professional website, and a lead capture form that worked together seamlessly. I created a fully automated lead nurture workflow with personalized email sequences that guided prospects from cold to ready-to-buy. I set up her booking calendar for frictionless appointment scheduling, developed a compelling lead magnet and ebook to attract her ideal audience, and integrated her social media platforms so every channel fed directly into her pipeline. Every piece was connected, optimized, and built to work on autopilot. The transformation was immediate. Margaret went from frustrated and overwhelmed to confident and fully booked. Her leads were no longer falling through the cracks ... they were being captured, nurtured, and converted automatically while she focused on delivering her services. The system didn't just solve her problem, it completely changed how her business operated, giving her the infrastructure, consistency, and peace of mind she had been desperately searching for all along.

GoHighLevel Specialist

Fiverr • Freelance

Apr 2025 - Apr 2026 • 1 yr

When Sarah Mitchell, the owner of a growing real estate agency, first reached out to me, her business was struggling with lead management and client follow-up. Potential customers were slipping through the cracks because inquiries from Facebook Ads, landing pages, and phone calls were scattered across different platforms. Her sales team spent countless hours manually tracking leads, scheduling appointments, and sending follow-up emails. Despite investing heavily in marketing, she was experiencing low conversion rates, poor customer engagement, and a lack of visibility into her sales pipeline. She needed a reliable GoHighLevel expert who could streamline her operations and create a system that would nurture leads automatically. As a GoHighLevel CRM and Marketing Automation Specialist, I designed and implemented a complete lead generation and customer relationship management system tailored to her business. I built high-converting sales funnels, customized pipelines, integrated calendars, configured automated email and SMS campaigns, and connected third-party applications through Zapier. I also created workflows for appointment reminders, lead nurturing, missed-call text-back automation, and client onboarding. By optimizing her CRM structure and marketing automation processes, I eliminated manual tasks and ensured every lead received timely and personalized communication. Within a few months, Sarah experienced a significant transformation in her business operations. Lead response times improved dramatically, appointment bookings increased, and her sales team became more productive. The automated workflows consistently nurtured prospects and reduced lead loss, resulting in higher conversion rates and stronger customer retention. With a centralized CRM dashboard and detailed reporting, she gained full visibility into her business performance. Message me to get yours today.