
Eatriz Kath
Cold Calling, Telemarketing, B2B and Customer Service
Habilidades

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Experiência profissional
Cold Calling Specialist | Lead Generation & Appointment Setting
MIMCO Capital • Meio período
Nov 2025 - Jul 2026 • 8 mos
Experience supporting businesses with cold calling, lead generation, appointment setting, telemarketing, and customer relationship management. My focus is on helping businesses connect with potential customers, identify qualified prospects, create new sales opportunities, and build meaningful relationships through professional and engaging conversations. Throughout my work, I have developed strong communication, active listening, and prospecting skills that allow me to approach potential clients confidently and professionally. I understand the importance of making a positive first impression, representing a company's brand appropriately, and adapting my communication style to suit different audiences and business objectives. My responsibilities include making outbound calls to prospective customers, introducing products and services, following provided calling scripts, asking relevant questions to understand prospects' needs, handling objections professionally, qualifying leads, and scheduling appointments for sales representatives or business owners. I also assist with maintaining accurate prospect records, updating CRM systems, documenting call outcomes, and conducting follow-ups to keep potential customers engaged. I have a particular interest in real estate and B2B cold calling, where effective communication, persistence, and organized follow-up are essential. I understand the importance of identifying the right prospects, engaging decision-makers, and creating opportunities for businesses to expand their customer base. In addition to outbound calling, I can support customer service, inbound call handling, customer support, and chat support tasks. I approach every interaction with patience, professionalism, and a commitment to providing a positive customer experience. I am organized, dependable, detail-oriented, and focused on delivering quality work. I value clear communication, meeting agreed deadlines, following client instructions, and continuously