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Português
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Kareem
@kareem_st
Curator and Client Services
Estados Unidos
Inglês
Sobre mim
I’m a detail-oriented client services and project management professional with experience supporting customers, coordinating projects, and keeping operations organized. My background includes e-commerce, website curation, content creation, online research, and customer-focused communication. I help businesses present their services clearly, manage tasks efficiently, create engaging content, and deliver a smooth experience for their clients. I have an extensive background in delivering white gloves services to clients in fast paced and diverse environments.
Habilidades
Kareem
offline •
Conheça meus serviços
Gerenciamento de lojas de e-commerce
I will help ecommerce businesses create organized, and customer focused sites
Experiência profissional
Senior Care Coordinator
Two Chairs • Período integral
Apr 2023 - Present • 3 yrs 6 mos
Support onboarding clients on the platform Scope and design training curriculum for new care coordinators Train new team members to ramp them on a 30-60-90 day plan Identify client solutions and codify rules of engagement best practices Use technology to provide a high-touch, high-tech approach to seek e effective methods to raise the client bar
Researcher (HR Operations Coordinator)
Vertical Screen • Período integral
Dec 2021 - Mar 2023 • 1 yr 3 mos
Serve as a resource for onboarding and enablement Assess and execute production goal planning Conduct education and employment verifications, as well as background checks
Support Specialist
Internal Revenue Service • Período integral
Jun 2020 - Nov 2021 • 1 yr 5 mos
● Provide care and support to customers' inquiries and questions ● Execute and resolve delinquent accounts within the database ● Liaison for the Small Business Department regarding setup, tax questions, and other support ● Assist management in revamping the team ticketing system
