Algumas informações são exibidas no idioma inglês.
Sobre mim
Experienced Customer Service professional with 10+ years in Technology, hospitality, retail, and e-commerce. Skilled in handling support via phone, email, chat, and social media. Proficient in tools like Zendesk, Salesforce, HubSpot, Freshdesk, Intercom, and Jira. Strong in conflict resolution, communication, and customer retention. Tech-savvy, empathetic, and focused on delivering excellent service and support across all channels. have handled live support through tools like Intercom, Tidio, LiveChat, and Olark, and I’m skilled in managing service tickets and escalations as well.... Saiba mais