Kafeel Ahmad

Senior Software Engineer

S&P Global • Período integral

Aug 2023 - Present • 2 yrs 9 mos

As a Senior Software Engineer, I assumed technical leadership for the development of S&P Capital IQ Pro Document Intelligence, a next-generation AI-powered document intelligence product built as a standalone managed package on Salesforce. I also led several modernization initiatives for the S&P Global Market Intelligence product, focusing on enhancing UI performance, introducing new features, and building scalable integrations. I collaborated closely with cross-functional stakeholders to drive technical execution, optimize system architecture, and deliver outcomes aligned with innovation and business objectives. Key Achievements: • Modernized Legacy UI by migrating from Visualforce to Lightning Web Components (LWC), resulting in 40% faster page load times and significantly enhanced user experience.. • Streamlined DevOps Workflows by implementing Azure DevOps pipelines and packaging automation, reducing deployment time by nearly one-third and improving release reliability. • Led the design and development of S&P Capital IQ Pro Document Intelligence, leveraging GenAI and Agentforce technologies to enable real-time extraction of insights, risk evaluation, and sentiment analysis from critical financial documents directly within Salesforce, significantly enhancing user efficiency and decision-making. • Implemented intelligent Agentforce actions that automatically generate personalized emails, create follow-up tasks, and schedule events based on insights extracted from financial documents, streamlining workflows and improving operational efficiency. • Registered the S&P Capital IQ Pro Document Intelligence managed package with the License Management App (LMA) and developed Salesforce APIs to synchronize licenses with Heroku, enabling centralized license management and seamless provisioning for enterprise users.

Platform Engineer

10Pearls • Período integral

Mar 2022 - Aug 2023 • 1 yr 5 mos

As part of this role, I contributed to enhancing a public health–oriented Experience Cloud portal used by employers to manage employee medical services. The platform enabled employers to create service requests for various clinical offerings on behalf of their employees. I collaborated closely with Summit Health stakeholders to design and implement custom solutions that improved user experience, operational scalability, and integration with external healthcare systems such as Athena, as well as messaging and document-generation tools like Twilio and Api2Pdf. These contributions streamlined healthcare service delivery and enabled more efficient management of employee wellness programs. Key Achievements: • Developed reusable Lightning components that improved portal usability, leading to a 30% increase in user engagement. • Contributed to backend optimization and bulkification efforts, resulting in a 60% faster processing of medical service requests, employee records, and real-time SMS notifications. • Assisted in integrating Salesforce with critical external systems (Athena, UCR, Twilio, Api2Pdf), achieving 60% time savings in administrative tasks and improving data consistency across platforms.