Julian P

QUEST Care

Nov 2021 - Dec 2022 • 1 yr 1 mo

By running my own business, I supported a broad range of vulnerable Victorians by developing personalised systems that increased their capacity to manage their care plans, access therapies that supported their well-being, and reach their occupational goals. ✤ Developed capabilities to manage and communicate with diverse stakeholders. ✤ Acquired skills to manage and support a wide variety of disabilities. ✤ Gained the ability to market myself to clients and manage expectations. ✤ Achieved a large enough client base for full-time employment.

Executive Human Resources

Oct 2020 - Dec 2021 • 1 yr 2 mos

At Upbeat, I held various roles within a start-up that provides health services to vulnerable Victorians. Starting with two support workers, we expanded to more than 20 staff within a year, improving our services, developing new programs, and enhancing our online presence. My primary role was to support the CEO with the business's executive functions, and I also worked with clients in community support roles I loved, which informed my other duties. ✤ Systems, documents, & processes design and maintenance, and business modelling & analytics. ✤ Managed bookkeeping and accounts: invoicing, wages, super, tax, entitlements, BAS, expenses, and bills. ✤ Human Resources duties include training staff in administration, timesheet management, and award compliance. ✤ Designed and maintained the company’s website and contributed to other marketing tasks.