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Português
$
USD
Julia Bulczak
@juliabulczak
Operations and Administrative Manager
Polônia
Inglês, Polonês
Sobre mim
Dynamic Operations Specialist & Creative Multipotentialite with a proven track record in team leadership (16-person team), workflow optimization, and high-volume client relations. Driven by a unique blend of medical discipline and artistic creativity—combining Physiotherapy studies at the Medical University of Łódź with a passion for design and content creation. Skilled in medically authentic writing, EN/PL translations, virtual assistance, and brand/social media design. Adaptable and proficient in modern digital workflows, seeking flexible remote roles.
Habilidades
Julia Bulczak
offline •
Tempo médio de resposta: 5 horas
Conheça meus serviços
Tradução
I will translate any document, post or online content between english and polish
Experiência profissional
Operations & Administrative Manager
company • Período integral
Oct 2024 - Present • 2 yrs
Team Leadership & Staff Recruitment: Managed, scheduled, and coordinated daily workloads and deployments for a 16-person operational team. Led recruitment processes and conducted full onboarding and training for new hires. Logistics & Operational Readiness: Oversaw daily inventory and supply chain operations, ensuring complete resource readiness, supply stock, and equipment allocation prior to staff deployments to maintain 100% operational efficiency. Financial & Administrative Management: Handled full invoicing procedures, processed client payment reconciliations, and managed core operational documentation using specialized invoicing software and MS Excel. B2B & B2C Client Relations: Acted as primary point of contact for client inquiries via email and phone. Managed direct communication and emergency customer support for coastal apartment owners and guests, handling accounts and prompt issue resolution.
Volunteer & Peer Support Specialist
Foundation • Autônomo
Nov 2022 - Jun 2023 • 7 mos
Provided peer-level psychological support, active listening, and empathetic communication for individuals in need. Co-facilitated interactive workshops focused on effective learning techniques, study habits, and time management strategies. Collaborated asynchronously across remote teams using Google Workspace, Trello, and Workchat.
Project Leader & Educator
Platform • Autônomo
Aug 2021 - Jun 2022 • 10 mos
Social Project via "Zwolnieni z Teorii" Platform Initiated, designed, and executed a nationwide student social project aimed at preparing 8th-grade primary school students for their final national exams. Managed team coordination, study material preparation, schedules, and online educational sessions. Awarded the Google Digital Skills Certificate upon successful project delivery and evaluation.
