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judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Filipinas
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Saiba mais

Habilidades

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judyd0697
Judy-Ann D
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will deliver excellent customer service and virtual assistance
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Período integral

Dec 2020 - Feb 2026 • 5 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.