j
joy_joy234

Hassan khan

@joy_joy234

Efficiency, Accuracy, and Trust You Deserve

Paquistão
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Muhammad Hasan, a Customer Support Virtual Assistant with 3+ years of experience providing professional support for eCommerce and digital businesses. My expertise includes: Inbound Call Support Live Chat Support Email Support Booking & Dispatch Appointment Setting & Confirmation Social Media Management CRM & Ticket Handling (Zendesk, Freshdesk) Shopify & Dropshipping Support Order Tracking, Refunds & Returns Customer Inquiry & Complaint Resolution I am dedicated to delivering fast, reliable, and customer-focused support that improves satisfaction and helps businesses grow.... Saiba mais

Habilidades

j
joy_joy234
Hassan khan
offline • 

Conheça meus serviços

Suporte ao Cliente
I will provide professional customer support via live chat, email, and phone
A partir deUS$ 5 /projetoMais detalhes
Gerenciamento de lojas de e-commerce
I will be your shopify virtual assistant and ecommerce store manager
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Customer service representative

Lets outsource • Período integral

Aug 2023 - Oct 2025 • 2 yrs 2 mos

Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.