Jossy T
Automation Specialist, Automate Emails, fix workflows with make, n8n, zapier
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Experiência profissional
AI Automation Specialist
Marketing
Sep 2025 - Mar 2026 • 6 mos
Designed and deployed end-to-end AI automation systems that help businesses cut manual work, speed up response times, and scale operations without adding headcount. Core areas of work: - Workflow Automation — Built automated pipelines using n8n, Make.com, and Zapier to connect CRMs, email, spreadsheets, and databases, eliminating repetitive manual tasks (e.g., reduced data-entry time by 70% for a client managing 100 leads/month). - AI Chatbots & Agents — Developed custom GPT/Claude-powered chatbots and AI agents for customer support, lead qualification, and internal knowledge retrieval, integrated via API into websites, WhatsApp, and Slack. - LLM Integration — Connected OpenAI, Anthropic (Claude), and open-source LLMs into business tools using LangChain and direct API calls, including prompt engineering and fine-tuning for domain-specific accuracy. - RPA & Data Pipelines — Automated data scraping, cleaning, and reporting tasks, turning hours of manual work into scheduled jobs running in minutes. - CRM & E-commerce Automation — Built automated systems for platforms like HubSpot, Shopify, and Airtable to handle order processing, follow-ups, and customer segmentation. Tools & Technologies: n8n, Make.com, Zapier, OpenAI API, Claude API, LangChain, Python, Webhooks, Airtable, HubSpot, Google Sheets API, Slack API. Approach: I focus on practical, ROI-driven automation every workflow I build is documented, tested, and designed to run reliably with minimal upkeep. I work closely with clients to map their existing process before automating it, ensuring the solution fits how they actually operate rather than forcing a generic template.