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Português
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Josiane P
@josianepacheco
IT Infrastructure and Monitoring Specialist
Brasil
Português, Inglês
Sobre mim
I am an IT Analyst with over 10 years of experience in support, infrastructure, and systems maintenance for 24/7 industrial and corporate production environments. I specialize in infrastructure incident resolution, LAN/WAN administration, and Windows Server management. I have extensive experience creating monitoring dashboards with Power BI and Grafana, performing SQL Server diagnostics, and managing critical environments with ITIL 4 and Check Point certifications.
Habilidades
Josiane P
offline •
Conheça meus serviços
Painéis de dados
I will build a power bi or grafana dashboard for your production, sales or IT data
Portfólio
Experiência profissional
Pirelli
Período integral • 17 yrs 10 mos
IT Coordinator / Systems Analyst
Jan 2015 - Dec 2023 • 8 yrs 11 mos
Prometeon Tyre Group (former Pirelli industrial division). User support, LAN/WAN and server administration together with central IT, system deployments and user manuals. Originated and led the factory-floor TV dashboard initiative (production per machine, inventory, vulcanization output, per-tire quality control, clock-in tracking) built with Python, SQL, HTML/CSS, Power BI and Grafana, integrated with the ERP. IT asset inventory, EIA/TIA-568B infrastructure documentation, Cisco Call Manager. Liaison between development teams, factory operations and leadership.
Industrial IT Technician
Jan 2007 - Dec 2015 • 8 yrs 11 mos
Preventive and corrective hardware and software maintenance for production systems in a 24/7 tire factory. Installation and configuration of production equipment, offline backups of industrial software, antivirus management, and remote access maintenance for PLCs and SCADA systems (RSLogix, KEPServerEX).
