
Jolanta
People and Operations Virtual Assistance
Habilidades

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Portfólio
Experiência profissional
HR Delivery
Lightrise Consulting • Período integral
Dec 2023 - Feb 2026 • 2 yrs 2 mos
After Amazon, I transitioned into supporting fast‑growing startup and SMEs with fractional People Operations, helping them build the HR structure, compliance and operational clarity they often lack. I’ve established compliant HR foundations from scratch, including policies, SOPs, performance frameworks and ER procedures. I managed full lifecycle HR operations, strengthened policy adherence and delivered people‑focused improvements that increased hiring efficiency by 40% and boosted team productivity by 20%. My approach combines hands‑on HR execution with strategic insight, ideal for small businesses that need scalable People Ops without the cost of a full HR department.
HR Program Manager
Amazon • Período integral
Mar 2012 - Nov 2023 • 11 yrs 8 mos
Experienced HR & Operations specialist with a proven record of delivering large‑scale programs at Amazon. I led 150+ global site launches across EMEA & APAC, managed compliance‑sensitive HR programs and built standardized SOPs used across multiple regions. My work improved HRIS data accuracy, increased operational visibility through dashboards and KPIs and enhanced employee experience at scale contributing to a 40% increase in engagement and a 7% rise in satisfaction. I’ve supported HR systems and governance for 150,000+ employees, optimized logistics for 30+ EU site launches annually and reduced operational delays by up to 25% through streamlined processes. I bring structure, clarity and measurable results to every project whether it's HR operations, process improvement, people experience or launch readiness.