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Noel John
@john05437
Level 2
Technical Support Specialist
Índia
Inglês
Sobre mim
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Habilidades
Noel John
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte Técnico
I will provide remote technical support for your computer or software issues
Suporte de TI
I will provide expert technical support for apple devices and macos issues
Portfólio
Experiência profissional
Sr Technical Support Associate
Dell • Período integral
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
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1-5 fora das 637 avaliações
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Noel worked with me for a long time to even get into the various websites (what's my password??) needed to resurrect this site. He did not charge me for all this time. I would have gladly paid three times as much. I guess he'll get a good tip.
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he is superb and well experienced person he know to core level he can solve any probkem in his line of work
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