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Fiverr Pro
Português
$
USD
Johanna Volle
@johannavw
Operations and Technical Specialist
Suécia
Inglês, Sueco
Sobre mim
Hi! I help companies improve and scale customer support and customer communication.
I can help with Zendesk setup, workflows and automation, support processes, Help Centers, technical documentation, support, onboarding, SLA/KPI frameworks, incident management, email deliverability (SPF, DKIM, DMARC), CRM workflows and support audits.
I also design surveys, email campaigns, newsletters and digital event communication, including invitations, registration flows and follow-ups.
I combine technical understanding, operations and customer experience to build practical, efficient solutions
Habilidades
Johanna Volle
offline •
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Sucesso do cliente
I will audit and improve your customer support operations
