
Joey Gills
Event Flyer Designer and Nonprofit Copywriter
Habilidades

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Portfólio
Experiência profissional
Appeals Analyst / Letter Reviewer
UnitedHealth Group • Período integral
Aug 2015 - Dec 2024 • 9 yrs 4 mos
Spent 10 years in appeals analysis and formal letter review for a major healthcare organization, including a dedicated year on a high-stakes letter review team for a Fortune 500 client. Conducted extensive research to support appeals determinations and ensure regulatory compliance. Trained incoming appeals analysts and letter writers on compliance standards and writing quality. Produced and evaluated high-volume professional written communications requiring precision, accuracy, and consistency at scale.
Vehicle Systems Mechanic / Training Manager
United States • Período integral
Feb 2001 - Aug 2011 • 10 yrs 6 mos
Served nearly 12 years in the United States Air Force as a Special Purpose Vehicle Mechanic, maintaining mission-critical equipment across a wide range of vehicle systems. Took on extensive additional duties including Training Manager, technical documentation writing and updates, safety compliance monitoring, IT support, and Booster Club President. Developed strong written communication, training, and organizational skills in a high-accountability environment.