Robert A

Senior Software Engineer in Test

Company

Dec 2021 - Present • 4 yrs 7 mos

Design, develop, and maintain manual and automated testing solutions for fintech, insurtech, web applications, APIs, and business-critical workflows using C#/.NET and JavaScript for Automation. Work in Agile environments across both Scrum and Kanban teams, supporting high-impact projects, release-critical changes, and production-sensitive deliverables. Perform functional, regression, exploratory, API, integration, browser-based, and security-focused testing, with strong emphasis on risk coverage, non-functional requirements, reliability, performance awareness, browser diagnostics, and production readiness. Contribute to major pilot projects and high-risk QA tasks by validating complex scenarios, investigating defects, analyzing logs, browser console errors, network behavior, API issues, and security findings. Champion modern QA practices, tools, and AI-assisted workflows within the QA department, including responsible use of Copilot and Rovo. Streamline testing processes, improve quality standards, promote security and NFR testing, and help enhance the overall quality culture. Mentor colleagues on QA practices, automation, troubleshooting, test design, product behavior, and security testing. Act as a go-to person for QA guidance, participate in interviews, and support team standards. Create meaningful Confluence documentation for features, tools, and testing approaches, with several documents becoming company-wide standards. Deliver workshops, presentations, and demos for colleagues and clients on tools, methodology, product knowledge, and feature behavior. Tools used include Jira, Confluence, TestRail, Swagger, Burp Suite, Bruno, Azure Blob Storage, WinSCP, Copilot, Rovo, C#/.NET, JavaScript for Automation, and API/browser testing tools.