Jerome R

@jjrome_reyes

Country Manager

Filipinas
Inglês, Tagalo
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an experienced operations professional specializing in remote team coordination, project management, and customer support. I have a proven track record of managing large-scale digital creator accounts, developing SOPs, and turning scattered information into clear action plans. I excel at staff scheduling, performance tracking, and resolving complex operational issues to ensure seamless day-to-day execution.... Saiba mais

Habilidades

j
jjrome_reyes
Jerome R
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Fórmulas e Macros
I will build a google sheets job tracker for service businesses
A partir deUS$ 35 /projetoMais detalhes
Redação Técnica
I will write customer service scripts and sops for your team
A partir deUS$ 55 /projetoMais detalhes

Portfólio

Experiência profissional

Elite_Model Management

Account Manager

Elite Model Management • Freelance

Sep 2023 - Oct 2024 • 1 yr 1 mo

Managed assigned digital creator accounts and monitored daily activity and performance. Coordinated with remote team members, followed up on pending tasks and account issues, and communicated updates to management. Supported consistent account coverage and daily execution across changing priorities and remote schedules.

PROFILE_MGMT

Country Manager

PROFILE MGMT • Período integral

Jul 2020 - Aug 2023 • 3 yrs 1 mo

Managed daily remote operations supporting 70+ digital creator accounts. Coordinated staffing, schedules, attendance, account coverage, and performance follow-ups. Worked with team leaders and account managers to resolve operational issues and escalations. Created SOPs, trackers, and management reports to keep responsibilities, priorities, and pending actions organized.