Jessica U
Administrative Operations Support
Habilidades
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Portfólio
Experiência profissional
Hospitality Associate
Company • Meio período
Oct 2022 - Sep 2025 • 2 yrs 11 mos
• Provided operational and customer support in a fast-paced hospitality environment. • Maintained service accuracy and efficiency under high-pressure conditions • Supported team operations during peak hours to improve workflow and service delivery
Marketing Executive (Client Services & Administrative support)
Banks • Período integral
Apr 2022 - Jul 2022 • 3 mos
• Delivered client support while managing administrative and coordination tasks in a high-volume environment. • Managed 50+ client inquiries daily while maintaining a 90% satisfaction rate • Improved documentation processes, reducing errors by 20% • Supported client onboarding and service coordination across internal teams
Legal Administrative assistant
Company • Período integral
Jan 2021 - Dec 2021 • 11 mos
• Provided administrative and coordination support within a structured legal and corporate environment. • Acted as liaison between executives, teams, and external stakeholders to ensure clear communication flow • Screened and prioritized emails and calls to improve response efficiency and reduce workload pressure • Supported project coordination by tracking deadlines and ensuring timely task execution • Assisted in administrative documentation and record management for operational consistency