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jessica2710

Jessica Diaz

@jessica2710

Design is destiny in my hand and your satisfaction is my achievement

Bangladesh
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Detail-oriented professional with 4+ years of experience in HR & admin support, customer service, and cold calling. I specialize in data entry and CRM management using GoHighLevel (GHL) and Deal Machine including lead organization, texting campaigns, and appointment booking. Experienced with inbound/outbound calls, international clients, and accurate CRM record-keeping, including call centre work at Genex Infosys resolving customer queries. Currently completing a BBA in Sales and Marketing. Let's work together to keep your data clean and your pipeline moving.... Saiba mais

Habilidades

j
jessica2710
Jessica Diaz
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Data Entry
I will do data entry and lead management
A partir deUS$ 20 /projetoMais detalhes
Limpeza de Dados
I will do accurate data entry in excel and google sheets
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Upwork

Data entry

Upwork • Período integral

Nov 2025 - Present • 10 mos

Conducted outbound cold calls to U.S. homeowners using assigned lead lists to generate real estate leads Presented real estate services professionally and qualified potential sellers/buyers based on set criteria Scheduled and confirmed appointments for real estate agents and acquisition teams Maintained accurate and up-to-date interaction records in CRM systems Followed approved scripts, compliance guidelines, and call quality standards to consistently meet daily targets

HR & Administration Executive

cheeryb • Período integral

Apr 2023 - Oct 2025 • 2 yrs 6 mos

Managed end-to-end HR operations including onboarding, attendance tracking, leave management, and employee records for 35+ staff • Entered, updated, and verified employee and client data in digital systems ensuring 99% accuracy and completeness • Handled daily administrative tasks including internal coordination and smooth office operations • Prepared and maintained documentation, reports, and compliance records for management review • Updated CRM and internal records regularly, ensuring accurate reporting and data consistency • Identified and approached potential clients, contributing to sales pipeline growth

Genex_Infosys Limited

Customer Service Associate

Genex Infosys Limited • Período integral

Mar 2021 - Mar 2023 • 2 yrs

Handled 80–100 inbound customer calls daily for Grameenphone services and inquiries • Provided accurate information on products, packages, billing, and service issues • Resolved customer complaints efficiently while maintaining high service quality standards • Logged customer interactions and updates in CRM systems following company policies and scripts • Maintained high customer satisfaction through professional communication and issue escalation when required