j
jerwin_bojos

Jerwin B

@jerwin_bojos

Operations Manager

Filipinas
Inglês, Tagalo
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an experienced Operations Manager with over a decade of leadership in e-commerce, SEO, and RPO sectors. I specialize in directing comprehensive operational delivery, driving continuous improvement initiatives that enhance customer satisfaction, and fostering high-performance cultures through data-driven performance management.... Saiba mais

Habilidades

j
jerwin_bojos
Jerwin B
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Automações
I will be your expert for excel and google sheets data tasks
A partir deUS$ 10 /projetoMais detalhes
Desenvolvimento de liderança
I will provide professional leadership coaching for new managers and team leaders
A partir deUS$ 40 /projetoMais detalhes

Experiência profissional

Accenture

Operations Manager

Accenture • Período integral

Feb 2022 - Present • 4 yrs 5 mos

Directing comprehensive operational delivery for a major SEO enterprise, with a primary focus on Onboarding Management and Content Moderation. Drive continuous improvement initiatives that resulted in 10% increase in Customer Satisfaction. Responsible for performance management, coaching, and development plans for supervisory staff.