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Português
$
USD
Jennifer V.
@jenni_velasco
VA, Customer Service Support and Operations
Filipinas
Inglês
Sobre mim
Hi, I'm Jennifer — Virtual Assistant, Customer Support Specialist, and English Proofreader.
I support e-commerce brands with high-volume inquiries, order lifecycles, and backend ops using Shopify, Kustomer, and CRM tools. I also proofread English content — fixing grammar, spelling, and clarity while keeping your voice intact. Detail-oriented, reliable, and recognized as Best Agent and QA Excellence awardee. Need someone who can manage your customers AND polish your words? I've got you covered!
Habilidades
Jennifer V.
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Assistência geral
I will be your reliable VA for admin and customer support
Revisão
I will give your writing the glow up it deserves
Experiência profissional
VA | E-commerce Customer Service Support & Operations
Transcom • Período integral
Nov 2024 - Apr 2026 • 1 yr 5 mos
Core Competencies: -Customer Support (Email, Chat, SMS) -Administrative & Backend Operations -Case & Inbox Management -Scheduling & Coordination Support -Data Entry & Documentation Accuracy -Order / Process Tracking & Resolution Handling -Problem Solving & Client Communication
