Jeff

Founder/Technical Writer

JM Technical Writing • Autônomo

Mar 2019 - Present • 7 yrs 7 mos

Founder of JM Technical Writing, providing structured business documentation and operational support to organisations across a range of industries, including regulated and safety-critical environments. Specialising in the development of clear, compliant, and practical documentation, with a focus on usability at both operational and executive levels. Work includes Standard Operating Procedures (SOPs), health and safety programs, business plans, policies, and structured operational frameworks.

Buildings & Facilities Manager

Bloc Hotel Operations Ltd • Período integral

Apr 2018 - Mar 2019 • 11 mos

Responsible for the day-to-day management of building operations, facilities, and contractor coordination within a high-occupancy hotel environment. Oversaw maintenance standards, compliance requirements, and operational continuity across all areas of the property. Worked closely with internal teams and external contractors to ensure facilities were maintained to a high standard, with a focus on safety, efficiency, and minimal disruption to guest experience.