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Maica
@jeanmaicaramos
Streamlining Your Operations Admin and Tech Support Specialist
Filipinas
Sobre mim
Aspiring General Virtual Assistant and Customer Service Representative with strong communication skills, attention to detail, and a commitment to delivering excellent client support. Eager to assist with administrative tasks, manage customer inquiries, and contribute to smooth daily operations. Quick to learn new tools, adaptable in fast-paced environments, and dedicated to providing reliable, professional service.
Habilidades
Maica
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Assistência geral
I will provide expert virtual general assistance
Suporte ao Cliente
I will provide professional customer service and email chat support
Portfólio
Experiência profissional
General VA
Vinyl Crafters Too • Meio período
Oct 2023 - Feb 2024 • 4 mos
Reviewing and processing new customer orders on Shopify. Verifying order details, ensuring correct payment processing, and checking for fraudulent transactions. Handling customer requests for order modifications, including address changes or product swaps. Processing refunds, exchanges, and cancellations according to store policies. Managing customer inquiries, handling complaints and dispute resolutions.
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mj_talent1
Estados Unidos
Maica did an amazing job. She learned the task quickly, gave it her full attention, and provided very helpful input. Her language skills are great and she is very professional. We will definitely be working with her again. Thanks, Maica!
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