
Jens Lang
Startup Crisis and Scaling Expert, Agile Transformation Lead, Conflict Mediator
Habilidades

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Experiência profissional
Consulting
Freelance • 5 yrs 4 mos
Senior Agile Consultant & Transformation Lead
Apr 2022 - Dec 2025 • 3 yrs 8 mos
-> Strategic advisor for international organizations to stabilize delivery and scale agile operations -> Improved cross-team collaboration in distributed environments -> Led crisis interventions and resolved leadership conflicts -> Achieved ~30% cycle time reduction and ~40% improvement in delivery predictability
Transformation Lead / ITSM Coach
Sep 2020 - Sep 2021 • 1 yr
-> Designed and implemented international service delivery (SIAM model) -> Coached C-level executives on governance and provider management -> Reduced vendor-related escalations by 35%
Interim Head of IT Operations / Agile Coach
Jul 2019 - Mar 2020 • 8 mos
-> Led IT operations unit (~800 employees) during major transformation -> Implemented Lean IT processes across business and IT -> Increased efficiency by 25% and reduced incident response time by 20%