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jayskylarkiree

Tommy J

@jayskylarkiree

Remote IT Support Specialist

Malásia
Inglês, Malaio, Chinês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a hands-on IT support professional and business owner providing practical remote support for small businesses and end users. My work combines computer troubleshooting, Microsoft 365 and Google Workspace assistance, networking, and hardware diagnostics. I focus on fast problem isolation and clear communication to keep clients productive.... Saiba mais

Habilidades

j
jayskylarkiree
Tommy J
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide remote IT support and troubleshoot windows computer problems
A partir deUS$ 15 /projetoMais detalhes
Suporte Técnico
I will fix microsoft 365 outlook and business email issues remotely
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Level_One Support

Founder / Remote IT Support Specialist

Level One Support • Autônomo

Dec 2025 - Present • 9 mos

Provide remote IT support for small businesses, freelancers, remote workers, and home offices. Support includes Windows troubleshooting, Microsoft 365, Outlook, Google Workspace, email, printers, Wi-Fi, networking, VPN, software installation, WordPress, DNS, and general helpdesk support. I assist clients with diagnosing technical issues, configuring systems, supporting users, resolving connectivity problems, and providing practical IT guidance remotely. My focus is clear communication, efficient troubleshooting, and helping businesses resolve technical issues without needing a full-time internal IT team.

TSS_ENTERPRISE

Owner / IT Support Technician

TSS ENTERPRISE • Autônomo

Dec 2019 - Present • 6 yrs 9 mos

Operate an IT service business providing computer repair, technical support, networking, printer support, CCTV, system setup, and business IT services. Responsibilities include diagnosing laptop and desktop issues, Windows installation and troubleshooting, SSD and hardware upgrades, printer configuration, Wi-Fi and network setup, CCTV/NVR configuration, remote support, and customer technical consultation. I support both individual users and small businesses with practical hardware, software, and network solutions.