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Português
$
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Jayrald Domingo
@jayralddomingo
Filipinas
Inglês
Sobre mim
I specialize in backend administrative support, including accurate data entry, bookkeeping support, CRM/database cleanup, and Google Sheets workflows.
I also have hands-on freelance experience building a reimbursement tracking system for a client using Google Forms and Google Sheets to organize submissions and maintain structured records.
I focus on accuracy, organization, and creating practical systems that make administrative work easier to manage.
Habilidades
Jayrald Domingo
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Contabilidade
I will help with bookkeeping data entry, expense tracking, and reports
Automações
I will create a custom google sheets tracker
Portfólio
Experiência profissional
Outbound Customer Service Representative
Linkserve Solutions BPO • Período integral
Jun 2024 - Feb 2025 • 8 mos
Handled outbound customer calls for an insurance-related campaign using a computer-based calling system. Followed established scripts and qualification procedures, verified customer information, documented call details, and maintained accurate records. Communicated primarily with senior customers regarding Medicare-related qualification information and secondary insurance verification. Developed experience in professional communication, active listening, handling objections, data entry, and following structured processes.
Owner & Operations Manager
Facebook • Autônomo
Aug 2021 - Dec 2023 • 2 yrs 4 mos
Managed the day-to-day operations and administrative processes of a local driving school, including customer inquiries, student scheduling, payment tracking, employee coordination, payroll records, and business documentation. Developed and maintained customized Google Sheets and Google Forms systems to organize sales, work records, payroll, cash monitoring, employee records, and daily business activities. Improved internal workflows by replacing manual processes with more organized digital tracking systems. Also handled customer service from initial inquiries through scheduling and service completion, while coordinating with instructors to keep daily operations organized.
