Jawad Ahmed
I will be your virtual assistant for email management, inbox support and appoint
Habilidades
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Experiência profissional
Virtual Assistant & Client Communications Coordinator
Self Employed • Período integral
Jul 2024 - May 2026 • 1 yr 10 mos
• Managed high-volume client email inbox — ensured same-day professional responses for 50+ daily inquiries • Handled all appointment scheduling, confirmations, rescheduling and follow-ups for a busy aesthetic clinic • Maintained accurate digital client records and CRM databases with zero data errors • Acted as primary point of contact for client queries — consistently achieved high customer satisfaction • Coordinated multi-channel communications across email, phone and in-person interactions • Prepared MS Word reports, documentation and administrative records • Supported clinic's digital marketing communications and content coordination • Reduced missed appointments by implementing a structured follow-up and reminder system