j
jasminenk

Jasmine

@jasminenk

Service client bilingue, assistance virtuelle, automatisation par IA, traduction

Canadá
Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Je suis bilingue (anglais/français), doté d’excellentes compétences en communication, je m’engage à offrir une expérience client de qualité. Expérimenté en assistance virtuelle (gestion d’e-mails, planification, CRM) et en automatisation par IA, j’optimise les workflows et la génération de leads. Je souhaite contribuer à la croissance de Uline grâce à mon expertise en service client et mes solutions innovantes.... Saiba mais

Habilidades

j
jasminenk
Jasmine
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will gerer votre service client en francais et anglais shopify email sav pro
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Bilingual Private Tutor

Tutorax, Toronto, ON • Período integral

Mar 2022 - Jun 2024 • 2 yrs 3 mos

• Provide tailored one-on-one tutoring sessions to address students' specific needs and learning styles. • Assess students' current knowledge and identify areas for improvement. • Develop customized study plans and learning strategies to address unique challenges and ensure consistent progress. • Offer guidance, clarify concepts, and help students build a strong foundation in targeted subjects.

Technical Support

Concentrix • Período integral

Aug 2021 - Sep 2021 • 1 mo

• Provided inbound customer support, utilizing a call flow guide to ensure consistent and high-quality service. • Assisted customers in resolving basic technical issues, demonstrating strong problem-solving abilities. • Accurately tracked, documented, and retrieved customer information using various databases.