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Sobre mim
Fluent English C1 Customer Support Specialist based in Bosnia (CET timezone - same as Berlin/Paris).
I help e-commerce & SaaS brands handle customers via chat, email & tickets. I work with Zendesk, Intercom, Freshdesk. I handle orders, refunds, inquiries with empathy and fast response.
Also offering English <> Serbian/Bosnian/Croatian translation & proofreading.
Reliable, detail-oriented, available for EU & US overlap.... Saiba mais