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Jacob Gongora
@jacobgp_23
Bilingual Medical Transcriptionist and Audio Specialist
México
Inglês, Espanhol
Sobre mim
Bilingual (English/Spanish) professional with a solid clinical background and a strong vocation for customer service, combined with technical expertise in music and audio. Highly detail-oriented, whether performing clinical hospital rotations, calibrating musical instruments, or providing excellent customer care. Adaptable to dynamic environments, efficient at problem-solving, and committed to delivering high-quality results in every project.
Habilidades
Jacob Gongora
offline •
Conheça meus serviços
Transcrição
I will provide flawless medical, clinical, and general transcription
Experiência profissional
Clinical Practice & Hospital Rotations
Hospital • Freelance
Jan 2024 - Present • 2 yrs 9 mos
Actively participated in clinical hospital rotations across pediatrics, surgery, gynecology, and general medicine at facilities including Hospital O'Horán, ISSSTE Susulá, and UMF 61. Evaluated clinical cases on the ward, assisted in surgical preparations, and monitored patient progress.
Luthier & Audio Engineer
Freelancer.com • Freelance
Jan 2021 - Present • 5 yrs 9 mos
Provided custom lutherie services, diagnosing and repairing stringed instruments to optimize playability, hardware configuration, and sound. Operated digital mixing consoles for live audio engineering, configuring static IP settings, audio routing, and equalization. Edited, cleaned, and mixed multi-track audio for digital projects.
Customer Service & Operations
Freelance • Autônomo
Jan 2020 - Present • 6 yrs 9 mos
Provided direct, empathetic customer service, ensuring fast and efficient care to build client loyalty for the family business. Managed operational logistics, coordinated DHL Express courier pickups, and supervised daily financial logs. Managed the business's digital presence on Google Maps to improve client accessibility.
