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Savelii Mamaev

@itssourcream

Custom AI Chatbots that Recover Carts and Boost Shopify Sales

Estados Unidos
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I build custom AI chatbots for Shopify and e-commerce stores that recover abandoned carts, answer product questions 24/7, and capture leads — all in your brand's voice. Powered by GPT-4 and Claude, trained on YOUR products (not generic templates). No-code setup on Chatbase, Tidio, Crisp, or Shopify Inbox. Multilingual. For DTC brands, dropshippers, and Shopify Plus stores. Message me with your store link before ordering — I'll review it free and tell you honestly if a bot fits your business.... Saiba mais

Habilidades

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itssourcream
Savelii Mamaev
offline • 

Conheça meus serviços

Desenvolvimento de chatbots de IA
I will build a custom ai chatbot for your shopify store with gpt 5 and claude
A partir deUS$ 60 /projetoMais detalhes

Experiência profissional

Upwork

Senior AI Chatbot Developer

Upwork • Freelance

Mar 2022 - Present • 4 yrs 3 mos

Deployed 80+ custom AI chatbots for Shopify, Shopify Plus, and WooCommerce stores using GPT-4, Claude 4, and RAG architectures. Built bots for DTC brands in fashion, beauty, supplements, and electronics — all under NDA. Specialized in product Q&A, abandoned cart recovery, lead capture, and multilingual support across 12+ languages. Documented results across client portfolio: average 30% reduction in support tickets, 18% abandoned cart recovery rate, and over $500K in additional revenue recovered for clients in 2024 alone.

Freelancer.com

Conversational AI & E-commerce Automation Consultant

Freelancer.com • Freelance

Jan 2020 - Feb 2022 • 2 yrs 1 mo

Built customer support automation and AI conversation systems for 40+ e-commerce brands. Migrated traditional ticket-based support to AI-first workflows using Zapier, Make.com, Klaviyo, and early GPT APIs. Designed knowledge bases, intent flows, and fallback systems that cut average client response times from 18 hours to under 2 minutes. Trained client teams on prompt engineering and bot maintenance.

Shopify

Head of Customer Experience

Shopify • Autônomo

Jun 2018 - Dec 2019 • 1 yr 6 mos

Led customer experience and support operations for a 7-figure Shopify Plus DTC brand. Implemented the company's first AI chatbot and helpdesk automation stack (Gorgias + Zapier + custom flows). Reduced cost-per-ticket by 60%, scaled support to handle 4x order volume without adding headcount, and built the internal SOPs and playbooks that still power my freelance practice today.