i
itsladysworld

L Nortey

@itsladysworld

Customer Success and Client Experience Specialist DM Sales Expert

Canadá
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Founder of a beauty brand with 8+ years in customer service, client engagement, and direct to consumer sales. I specialize in managing customer interactions via DM, SMS, email, and chat, turning inquiries into paying customers while creating a smooth client experience. I focus on clear communication, fast support, and building trust that drives repeat business.... Saiba mais

Habilidades

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itsladysworld
L Nortey
offline • 

Conheça meus serviços

Qualificação de Leads
I will manage instagram dms and convert leads into paying customers
A partir deUS$ 25 /projetoMais detalhes
Pesquisa Genérica Online
I will analyze your customer feedback and uncover key patterns and insights
A partir deUS$ 25 /projetoMais detalhes

Portfólio

Experiência profissional

Shopify

Store Support / Customer Experience

Shopify

Jun 2016 - Present • 10 yrs 4 mos

Supported e-commerce operations including order inquiries, customer communication, and post-purchase support.

Instagram

Customer Support Specialist (Freelance / Self-Employed)

Instagram

Jun 2016 - Present • 10 yrs 4 mos

10+ years customer service DM sales experience Handling high-volume client communication Converting inquiries into sales