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its_liyahraine

Aaliyah G

@its_liyahraine

Administration and Legal Support Specialist

Estados Unidos
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I'm Aaliyah, an administrative and legal support professional with hands-on administrative experience and a strong educational background in Legal Studies and Legal Assisting. I specialize in data entry, document formatting, research, record organization, professional communication, and general administrative support. I'm organized, detail-oriented, dependable, and comfortable handling confidential information and deadlines. My goal is simple: provide accurate, professional work that makes your workload easier. Let's work together!... Saiba mais

Habilidades

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its_liyahraine
Aaliyah G
offline • 

Conheça meus serviços

Assistência geral
I will provide professional virtual assistant and administrative support
A partir deUS$ 10 /projetoMais detalhes
Pesquisas e Resumos
I will conduct legal research and summarize case law
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

TravelCenters_of America

Administrative Operations Lead

TravelCenters of America • Período integral

May 2020 - Feb 2024 • 3 yrs 9 mos

Coordinated daily shift operations in a high-volume customer service environment, including employee scheduling, task assignments, workflow priorities, cash records, operational reporting, and compliance documentation. Trained team members on procedures, safety requirements, documentation standards, and service expectations while helping resolve customer and operational issues. Supported efficient day-to-day operations by balancing administrative responsibilities, team coordination, and customer service in a fast-paced setting.

Wix

Administrative Operations Coordinator

Wix • Período integral

Mar 2015 - Sep 2019 • 4 yrs 6 mos

Managed day-to-day administrative operations as the sole office employee, including scheduling, customer communication, estimates, payments, records, and service coordination. Served as the primary point of contact for customers across phone, text, social media, and online messaging. Independently managed appointment scheduling, cancellations, rescheduling, follow-up, customer concerns, and workflow coordination. Prepared service quotes, explained pricing and packages, collected payments, and maintained customer and transaction records. Created, launched, and maintained the company website, including service information, business details, and customer-facing content. Managed the company’s social media presence independently, including content creation, posting, promotions, customer engagement, and brand messaging. Supported bookkeeping, expense tracking, inventory monitoring, supply planning, and general business documentation. Kept daily business operations functioning while the owner focused on service delivery.