Mushfiq

IT Support Engineer

Upwork • Freelance

Jan 2022 - Present • 4 yrs 4 mos

Hi, I'm Mushfiq. your trusted reliable IT Support Engineer, dedicated to solving complex IT challenges with precision and care. With years of hands-on experience across enterprise environments, I specialize in ensuring seamless migrations, secure email deliverability, and efficient cloud administration. My expertise spans across leading platforms and technologies, enabling me to deliver tailored solutions that keep your business running smoothly. 🔹 My Core Expertise: Email Deliverability & Authentication SPF, DKIM, DMARC setup & troubleshooting AWS Email configuration Ensuring inbox placement and reducing spam issues Microsoft 365 Administration & Migration GoDaddy M365 Defederation to Microsoft 365 Tenant-to-Tenant Migration Exchange Online & SharePoint Online management PowerShell automation for bulk tasks Google Workspace Administration & Migration Email server migrations (GoDaddy, IMAP, Office 365 → Google Workspace) Workspace setup, security, and user management Domain & Hosting Services GoDaddy, NameCheap, Bluehost configuration DNS management and troubleshooting 🔹 Why Work With Me? Proven track record of successful migrations with zero downtime Strong focus on security, compliance, and reliability Ability to automate repetitive tasks, saving time and reducing errors Clear communication and client-focused approach Whether you need a smooth migration, email authentication setup, or ongoing Microsoft 365/Google Workspace administration, I’m here to deliver results that exceed expectations

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Innovative Software • Período integral

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DoWell Research UK • Período integral

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- Third party API integration - Troubleshoot and tested software, debug software to clean up code and improve efficiency. - API creation and develop - Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks. - Contribute ideas and suggestions in team meetings and delivers updates on deadlines, designs and enhancements. - Web site maintenance