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Sobre mim
I help businesses set up and optimize customer support systems using Zendesk, Freshdesk, Freshsales and Freshworks. I can configure help desk workflows, ticketing systems, automations, customer support processes, Zendesk Guide and Help Center, as well as CRM workflows. My focus is building clean, organized systems that make it easier for your team to manage customers, tickets and daily support operations. Whether you are starting a Zendesk trial or improving an existing help desk, I can help you turn it into a practical workflow.... Saiba mais