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inessofia7

Ines Sofia

@inessofia7

Freelance Technical Support Data Specialist

Portugal
Português, Inglês, Espanhol, Francês, Coreano
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a trilingual professional specializing in non-voice technical support, email/chat management, and office data organization. I combine a top-tier background in hospitality management with strong IT fundamentals and advanced MS Excel skills. I am highly efficient in handling high-volume written communication, ticketing systems, and data analysis for global markets.... Saiba mais

Habilidades

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inessofia7
Ines Sofia
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will provide professional english, spanish, and portuguese chat and email support
A partir deUS$ 30 /projetoMais detalhes

Portfólio

Experiência profissional

Freelancer.com

Freelance Technical Support & Data Specialist

Freelancer.com • Autônomo

Jul 2026 - Present • 1 mo

Providing high-quality, non-voice customer support and data entry services for international clients. Specialized in Zendesk ticket routing, live chat management, and advanced Microsoft Excel data organization across English, Spanish, and Portuguese markets.

Hotels_Etc.

Hospitality Operations & Guest Relations Specialist

Hotels Etc. • Período integral

Apr 2024 - Jun 2026 • 2 yrs 2 mos

Delivered elite-standard customer experience and coordinated written communications for a global clientele. Handled high-pressure issue resolution, database management, and cross-departmental operations using Microsoft Office tools.