
Kristina G
8 Years BPO Experience, Data Entry and Verification
Habilidades

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Experiência profissional
Data Entry Professional
Outsourcing • Período integral
Sep 2014 - Nov 2022 • 8 yrs 2 mos
1. Insurance Enrollment & Payment Processing • Processed Medicare Supplement (AARP) enrollment forms, applicant info, Medicare cards, and check details into databases. • Followed project rules and strict deadlines while rejecting invalid forms with multiple applicants. • Handled highly sensitive personal health and financial information confidentially. 2. Healthcare Claims & Supporting Documents • Sorted scanned and handwritten healthcare claims (HIC, UB, HCFA) and supporting files by document type. • Encoded medical claim forms and Explanation of Benefits (EOB) into client platforms, quickly adapting to tool layouts. • Cross-checked totals and patient names against EOBs and provider bills to maintain digital record accuracy. 3. Book Metadata Review & Data Verification • Conducted structured metadata reviews using templates and web research to check links, dates, and marketplace availability. • Inputted precise column data and supported QA team audits by tracking reference notes and verifying team outputs. 4. Vehicle & Mortgage Documentation • Identified loan worksheets, payoff letters, title affidavits, and insurance proofs as Vehicle or Mortgage files. • Segregated mixed documents by lender/borrower and verified addresses, noting condo vs. non-condo distinctions.