i
ijeoma33

Joy.N

@ijeoma33

Customer Service and Virtual Assistant Expert

Nigéria
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I’m Joy, a detail-oriented freelancer with experience in customer service and project management. I enjoy helping clients organize tasks, manage projects, and complete work efficiently. I am reliable, communicative, and committed to delivering high-quality results on time. Whether it’s data entry, virtual assistance, or project coordination, I focus on accuracy and professionalism. I’m here to help you get things done smoothly and stress-free.... Saiba mais

Habilidades

i
ijeoma33
Joy.N
offline • 

Conheça meus serviços

Mensagens e e-mails
I will be your customer service virtual assistant
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Jumia

Customer Service

Jumia • Período integral

Jan 2022 - Nov 2023 • 1 yr 10 mos

Customer Service Agent – Jumia . Assisted customers with order inquiries, payments, deliveries, returns, and refunds . Responded to emails, chats, and calls efficiently, resolving complaints while maintaining high satisfaction . Maintained accurate records in the CRM system . Supported smooth daily operations Achievements. Received performance incentives at Jumia for excellent customer service