i
i_szilveszter

Istvan S

@i_szilveszter

Spa Supervisor

Alemanha
Húngaro, Alemão, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
As a Spa Supervisor on international cruise ships, I love organizing things and keeping a cool head under pressure while making the teams life easier. I bring maximum efficiency and a solution-oriented mindset to your daily business operations. How I can support you: Data Entry: Fast, accurate, and highly focused on details. Smart Scheduling: Clear, error-free employee rotas & calendars. Customer Support: Fluent communication in German, English & Hungarian. Let’s connect and get your tasks done right!... Saiba mais

Habilidades

i
i_szilveszter
Istvan S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will do professional employee scheduling and shift rotas
A partir deUS$ 30 /projetoMais detalhes
Suporte ao Cliente
I will be your multilingual customer support and virtual assistant
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

AIDA_Cruises

AIDA Cruises

Meio período • 2 yrs 8 mos

Spa Supervisor

Mar 2026 - Present • 6 mos

Responsible for supporting the Spa Manager in achieving operational and financial targets while ensuring high service, hygiene, and HESS (Health, Environment, Safety & Security) standards. Core duties include coordinating team schedules, handling guest feedback, driving revenue growth, and onboarding new staff. Key tasks involve leading and coaching the team to ensure top service quality, managing cross-functional communication, and driving continuous service improvements under pressure.

Spa Receptionist

Dec 2023 - Feb 2026 • 2 yrs 2 mos

Handling guest bookings, providing information on wellness treatments, managing point-of-sale transactions, and maintaining excellent customer relations, task delegation. Additionally, held shared responsibility for the team's daily schedules, cruise preparations and onboard itineraries, while maintaining a comprehensive operational overview of all areas within the department.