
Iraj
I will help in wgu, aleks, nursing, sophia learning
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Experiência profissional
Technical Support Engineer
Huawei • Período integral
Aug 2021 - Present • 4 yrs 9 mos
I work as a Network Support Engineer, where I am responsible for maintaining, troubleshooting, and optimizing network systems to ensure reliable and secure connectivity. My role involves monitoring LAN, WAN, and Wi-Fi performance, diagnosing and resolving issues such as slow connections, network outages, and configuration errors, and providing technical support to users facing connectivity problems. I configure and manage networking devices including routers, switches, firewalls, and access points, while also handling IP addressing, DNS, DHCP, and VPN setups. Additionally, I ensure network security by identifying potential threats and applying necessary safeguards. I regularly perform system maintenance, updates, and backups, document network configurations and solutions, and collaborate with other IT teams to resolve complex issues and improve overall network efficiency.