
Hugo M
CRM Admin Virtual Assistant
Habilidades

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Portfólio
Experiência profissional
HubSpot & CRM Specialist | Workflow Automation Expert
Independent • Freelance
Sep 2026 - Sep 2026 • 0 mos
Help B2B businesses, agencies, and SaaS brands streamline operations, scale marketing, and convert more leads through tailored CRM systems and custom website development. Key Responsibilities & Achievements: • HubSpot & CMS Development: Build and customize conversion-focused websites on HubSpot CMS, complete with dynamic templates, lead capture architecture, and CRM database synchronization (e.g., Flagship CMS project). • CRM Management & Architecture: Setup, optimize, and manage GoHighLevel, HubSpot, Airtable, and Monday.com pipelines, contacts, and custom properties. • Workflow & API Automation: Create complex multi-step automations using Zapier, Make.com, and n8n to connect tech stacks, reduce manual data entry, and speed up lead follow-ups. • Project & Data Support: Provide high-accuracy data entry, list cleaning, web research, and project management support in ClickUp, Notion, and Airtable.
CRM Administrator & Systems Specialist
Operations PRO • Freelance
Mar 2025 - Dec 2025 • 9 mos
Managed core CRM infrastructure, website updates, and administrative workflows for fast-growing clients across technology, software, and marketing sectors. Key Responsibilities & Achievements: • Managed end-to-end CRM operations across HubSpot and GoHighLevel, maintaining high data accuracy across thousands of contact records. • Built and maintained custom landing pages, B2B website modules, and lead capture funnels integrated with back-end email automations. • Automated customer follow-up sequences and internal task assignments, saving client teams an average of 10+ hours per week. • Handled administrative support including calendar management, lead data validation, and documentation in Notion and Airtable.