h
hugo_huuhuynh

Jacob Huynh

@hugo_huuhuynh

Technical Support Engineer

Vietnã
Vietnamita, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Technical Support Engineer for Dynamics 365 CE with a unique skill: I build functional products using AI-assisted development from the ground up. I diagnose complex enterprise platform issues daily, which taught me how systems work and how to explain technical concepts clearly. I also leverage AI-driven workflows to prototype full-stack web applications, turning ideas into working products in weeks. I offer: rapid web/AI prototyping, technical documentation and troubleshooting guides, data analysis, and technical writing. Fluent in SQL and BI tools, clear English communication.... Saiba mais

Habilidades

h
hugo_huuhuynh
Jacob Huynh
offline • 

Conheça meus serviços

Aplicações Web Full Stack
I will build your web app mvp using ai driven development
A partir deUS$ 90 /projetoMais detalhes

Portfólio

Experiência profissional

Microsoft

Technical Support Engineer - Dynamics 365 CE

Microsoft • Período integral

Jan 2026 - Present • 5 mos

Best CSAT achiever of April. Leveraged AI and technical knowledge into troubleshooting while maintaining near-instant, helpful customer service experience. Region: APAC; Service level: Professional.