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Experiência profissional
Pipedrive CRM
Flowy • Freelance
Apr 2026 - Jun 2026 • 2 mos
Specialized in designing, optimizing, and automating Pipedrive CRM systems for businesses and successfully delivered CRM audits, pipeline restructuring, custom field organization, workflow automation, and end-to-end integrations using Make.com. Implemented automated lead capture from WordPress websites and Facebook Lead Ads directly into Pipedrive while preventing duplicate contacts through intelligent routing and conditional logic. Built workflows that synchronized customer data with Brevo, automated lead creation, updated existing contacts, and handled incomplete form submissions without breaking automations. Improved CRM usability by cleaning unnecessary fields, restructuring sales pipelines, configuring activity-based sales processes, creating approval workflows, and developing custom automations that reduced manual work and improved sales team efficiency. Worked closely with clients to analyze existing CRM processes, identify workflow bottlenecks, and deliver scalable automation solutions tailored to their sales operations. Also provided consultation sessions, implementation support, testing, and post-project optimization to ensure long-term reliability.
CRM and Automation specialist
Zoho • Freelance
Feb 2026 - Mar 2026 • 1 mo
At GrowthFlow Systems, I was responsible for building and optimizing a complete CRM and automation system focused on lead management, affiliate onboarding, and digital product delivery. I implemented a structured CRM setup using Pipedrive to manage the full sales pipeline from lead capture to conversion. Custom pipelines, deal stages, and automation triggers were created to improve visibility and reduce manual tracking. To support scalability, I developed automation workflows using Make that connected key platforms such as Whop for affiliate management and product access, and Circle.so for community onboarding. This created a seamless user journey from registration to access without manual intervention. I also integrated WordPress landing pages with the CRM system, ensuring that all leads captured through forms were automatically routed into the correct pipelines and workflows. API connections and webhooks were configured to keep user data synchronized across all platforms in real time