Harminder Singh

Asstt. Manager IT

Jan 2016 - Apr 2026 • 10 yrs 3 mos

Configured One-Step process for Auto GRN from Distribution Centers to Own Stores. Technical Support for Sales and Distribution Module (SLA of 3 hours). Creation and Management of: : Promotional Headers and Details for POS /Dual Mrp Pricing Conditions for POS Customer and Vendor Master Data: Article Creation/ Article listing and maintenance at Stores, DC SAP Support for Ware house - Warehouse management (WM) helps to identify the stock status of a material. A tool to assist in processing all goods movements and maintaining inventories. Integrated with MM and SD Module: Processes done at SD module: /Sales orders, Consignment, Credit and Debit Memo Delivery, Billing / Shipping Documents, Picking, Packing, Delivery Schedule and Transport Management / Credit Management : for Customers and Vendors Escalate support desk tickets to Level 3. Technical Support for Material Management Module (SLA of 2 working days). Updation of Set Margins / Backend Margins / Cancellation or Reversal of Invoice / PGI / DO / GRN / Processing in MM Module for Goods Movement like – Receipts, Issues and stock transfers. / Manage several different types of storage for Article like – Damaged Location, stock blocked location, normal. / Analyzing the processes and finding missing link :- Purchase Requisition, Release of PIR, Conversion to Purchase Order, Goods Receipt , Invoice Receipt. / Identifying the issue and escalating to L3 support team for immediate resolution • Leading the team to support multiple ware houses in terms of IT Infrastructure Management and Network Management for BackOffice/WH • Creation and Management of Users in SAP

Manager IT

Jan 2008 - Dec 2015 • 7 yrs 11 mos

• Support Call Log Management – In-house Software developed for LMG, across Qatar Region. To support Oracle ERP. • Container Tracking System – Software involved in tracking of Containers and their documents received on real time basis. Application is accessible thru Mobile. Maintained by Imports department. Process is used to calculate costing of imported items brought into local market for retailing. • IT Asset Management – This s/w managed details like – New Installation of Asset, Maintenance of Asset, Transferring of Asset, Calculating Book Value of Asset. • Leading a team of IT professionals for deployment and support of Oracle ERP– GENESIS. • Implementation processes involves : o Creating and commissioning of user security matrix, o Posting and reconciling of closing stock from FoxPro legacy system to Oracle ERP-Genesis as opening stock o Finalizing of Standard reports generated from ER platform or OBIEE from WMS • Modules implemented: o ORWMS for Warehouse Management System for Goods Movement like  Receipts, Issues and stock transfers.  Creation and Management of Bins o SIM process to pick stock for delivery, based on the Delivery Order and Bins allocated to article in ORWMS o ORPOS for billing at Point of Sale. POS upgraded from FoxPro to Oracle o SIMPOS - POS billing at PDT as queue buster • Technical support for Oracle ERP • Coordinated required end user training at project completion and handover. • Deployment of Help Desk Support for Internal Customers in Qatar territory. • Coordination with Head Office for new process Implementation. Planning, procurement and support for Point-of-Sale Machine (hardware & software). • Design, installation and Commissioning of IT Infrastructure: o Servers, POS, PC's. o Network Active Components – Wired and Wireless – using Cisco Switches and Motorola Access points for WIFI at various location

Sr.Systems Analyt

Dec 1998 - Dec 2007 • 9 yrs

• Support for IBM Point-of-Sale Machine and Computer H/w and S/w installation. • Coordinating with HO for System/Data Base Administration and Management. • Lead projects for deployment of IT setup for new WH/Retail Outlets. • Coordinated with required end user training. • Supported preparation of Sales MIS and Data compilation Projects: • Order Processing –Order Booking in the Region. Modules created and implemented are Inventory Control, Invoicing, Production Planning, Collections (from Dealers / Cus-tomers). • Inventory Control – Part of Order Processing package. Having sub-modules as Re-ceipt Entry for F.G., Inventory Control for F.G., Invoicing, Various Reports