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hopemasterminds

Hope M.

@hopemasterminds

Systems Automation Engineer Make com n8n Specialist

Estados Unidos
Holandês, Francês, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
🚀 I build enterprise-grade workflow automation systems using Make.com & n8n. If your team is buried in manual work or overpaying for Zapier, I build the systems to fix it. Why work with me? Save 70-90%: I migrate expensive Zapier setups to n8n/Make to slash your software bills. AI-Powered: I build smart workflows using OpenAI/Anthropic to handle complex, unstructured data. Rock-Solid: Every system features fail-safes, error-routing, and data-buffering. My builds: AI agents, CRM syncs (HubSpot/Salesforce), automated lead pipelines, & custom webhooks.... Saiba mais

Habilidades

h
hopemasterminds
Hope M.
offline • 
Tempo médio de resposta: 3 horas

Conheça meus serviços

Desenvolvimento e MVP
I will setup vapi ai voice agent, n8n automation, ai chatbot workflow
Automação de PPC
I will fix make com automation, webhook api and n8n workflow

Portfólio

Experiência profissional

Systemized_Business Automation - Achieve More & By Doing Less

Automation Systems Engineer (Make.com & n8n)

Systemized Business Automation - Achieve More & By Doing Less • Freelance

Jan 2024 - Present2 yrs 6 mos

A healthcare clinic needed a 24/7 AI assistant capable of handling patient inquiries, booking appointments, and answering common questions — across Telegram, WhatsApp, and SMS simultaneously. Their team was manually responding to hundreds of messages daily across three platforms with no central system, causing missed inquiries and delayed bookings. I built a fully automated multi-channel AI assistant using n8n. The system triggers from both Telegram and Twilio, routes messages through a smart router, and handles five auto-message flows including start, contact, how-it-works, limitations, and live data from Google Sheets. A Redis buffer aggregates rapid incoming messages before passing them to the AI brain — preventing duplicate processing and reducing API costs significantly. The core AI agent (Anna) runs on OpenAI with persistent conversation memory, Gmail tool access, and client info lookup. Anna connects to a Google Sheets company agent and a calendar system covering 4 doctors, each managed by a dedicated OpenAI model. Replies are delivered back across all three channels — SMS via Twilio, Telegram, and WhatsApp — automatically and in real time. Result: zero missed inquiries, 90% reduction in manual response time, and fully automated appointment booking across all channels.