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Português
$
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Hafiz
@hfzhrn88
Key Account Officer
Malásia
Malaio, Inglês
Sobre mim
I am a results-driven professional with extensive experience in Client Success, Customer Service, and Account Management across the logistics, banking, and retail industries. I have a proven ability to enhance customer satisfaction and strengthen stakeholder relationships through strategic problem-solving. I am an adaptable, target-oriented individual capable of performing well in high-pressure environments.
Habilidades
Hafiz
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Mensagens e e-mails
I will be your dedicated remote customer service representative
Aprendizado e Desenvolvimento de Funcionários
I will training in customer service soft skills and stress management
Experiência profissional
Customer Service
Domino's Pizza • Período integral
Mar 2007 - Nov 2013 • 6 yrs 8 mos
Accurately handled customer orders and maintained detailed interaction records. Improved call handling efficiency to reduce customer wait times. Resolved complaints professionally to ensure customer satisfaction and repeat business. Managed high call volumes while maintaining composure and service quality under pressure.
