
H Gaur
Business Analyst
Habilidades

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Experiência profissional
Financial
Tesco • Período integral
Feb 2026 - Present • 9 mos
Analysed customer arrears of Tesco Bank data using Power BI (DAX, segmentation, trend analysis) to identify key drivers of payment plan defaults, enabling data-led decisions before plan design. Built a tiered, FCA-compliant payment plan framework (short-term, extended, vulnerable customer tiers) based on affordability insights from Power BI dashboards. Created a live Power BI monitoring dashboard with RAG alerts to track plan adherence, missed instalments, and review dates, ensuring ongoing regulatory oversight. Reduced repeat defaults and improved audit readiness by delivering a fully documented payment plan workflow + monthly compliance pack ready for FCA file review.