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hannahsimbiat

Hannah B

@hannahsimbiat

Customer Support Specialist

Nigéria
Inglês, Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I’m a Customer Support Specialist who believes every customer interaction is an opportunity to solve a problem and leave the customer feeling properly heard and supported. I can handle customer inquiries, complaints, refunds, follow-ups, troubleshooting, and day-to-day customer communication across chat, email, and phone. I’m patient, calm under pressure, detail-oriented, and comfortable handling difficult conversations professionally. I focus on clear communication, practical solutions, and a positive customer experience.... Saiba mais

Habilidades

h
hannahsimbiat
Hannah B
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will be your customer support specialist
A partir deUS$ 20 /projetoMais detalhes
UGC humano
I will make authentic user generated content for your brand
A partir deUS$ 75 /projetoMais detalhes

Experiência profissional

Self_employed / Freelance

UGC Creator & Content Producer

Self employed / Freelance • Freelance

Jul 2026 - Present • 3 mos

Create user-generated content and short-form video for brands, blending audience engagement with direct community interaction responding to comments and DMs as part of ongoing content work.

Self_Employed

Shopify Store Owner & Customer Support

Self Employed • Autônomo

Apr 2024 - Dec 2025 • 1 yr 8 mos

Founded and personally managed a Shopify e-commerce store, handling all customer support, order inquiries, and complaint resolution via chat and email. Transitioned day-to-day operations to a family member in January 2026 while continuing to build expertise in customer communication and e-commerce support.