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Português
$
USD
M Hanan Asad
@hanan_asad
Customer Support Specialist
Paquistão
Inglês
Sobre mim
Customer satisfaction is key to every successful business. With 2 years of customer support experience, I help businesses provide professional and efficient support through email and live chat. I am experienced with Gorgias, Zoho CRM, and Todoist for ticket management, customer relationship management, and workflow organization. I focus on clear communication, quick response times, and problem-solving to ensure every customer has a positive experience. Let's work together to strengthen your customer relationships and grow your business 🚀
Habilidades
M Hanan Asad
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will provide expert customer support using gorgias and zoho CRM
Portfólio
Experiência profissional
Customer Support
ABC • Freelance
Jan 2024 - May 2026 • 2 yrs 4 mos
Worked as a freelance customer support specialist providing email and live chat support for different clients and online businesses. Managed customer inquiries, complaints, and support tickets efficiently using tools like Gorgias and Zoho CRM. Key Achievements: Handled customer queries with fast response time and high satisfaction. Successfully managed support tickets using Gorgias without delays. Maintained and updated customer records in Zoho CRM accurately. Improved workflow efficiency by organizing tasks through Todoist. Built strong communication skills by dealing with different types of customers professionally. Ensured smooth customer experience by resolving issues in a timely and polite manner.
