Muhammad Hamza

QA Tester , SOC Analyst , eCommerce Virtual Assistant

Fiverr • Freelance

Dec 2020 - Present • 5 yrs 7 mos

I am a detail-oriented QA Tester, Cyber Security Analyst, and eCommerce Virtual Assistant with experience testing web applications, cloud platforms, security tools, and online marketplaces. I specialize in identifying software defects, validating security controls, analyzing alerts, and providing clear, actionable reports that improve product quality and security. In quality assurance, I perform manual testing, functional testing, regression testing, user acceptance testing (UAT), and bug reporting. I create detailed test cases, execute edge-case scenarios, verify fixes, and ensure applications perform reliably across different environments. From a cybersecurity perspective, I have experience evaluating security products, validating detection rules, testing authentication workflows, reviewing MFA implementations, analyzing security alerts, identifying false positives and false negatives, and assessing cloud identity and access management solutions. I understand SOC workflows, incident investigation, threat detection, and security validation. Alongside QA and security, I have extensive experience as an eBay Virtual Assistant, helping sellers manage and grow their stores. My work includes product listing creation and optimization, SEO-focused titles, inventory management, order processing, customer support, product research, image editing, bulk listing using CSV files, category mapping, pricing updates, and account maintenance.